Cafe Culture: Do or Die!

By Penny Cook

Sibylesque Bill Gates Quote

There’s a problem with Café Culture. Great service ends at the point of payment. Adelaide is not known for a service culture in cafés. Typically, you order and pay at the counter before you eat. So why would they care? You’ve paid already. Tables are often messy and the service so, so … slow.

I’ve been caught out in Melbourne where table service seems to be the norm. I’ve unintentionally walked away without paying. Just so you know, when I’ve realised my mistake I’ve happily and apologetically returned to pay because that’s the right thing to do.

Sibylesque Annie OAKLEY Gun 2

But in some cafés in Adelaide and in all restaurants, there is table service, which is great. Once again, great service ends at the point of payment. I would think, possibly naively, that if I am paying the dosh for the nosh, the recipients wouldn’t care how they got it, given that in all circumstances they are going to make a profit on what they have served up.

Increasingly, and with the introduction of pay wave, a lot of us aren’t carrying a wad of cash these days. So when I go out for a meal with friends, it frustrates the hell out of me to be given the task of the customer doing the math and splitting the bill and collecting payment, only to make it easier for the restaurant. When I’m told ‘we don’t split the bill’, I’m tempted to respond ‘would you like my money for what I ate and drank or not? I’m not responsible for the other adults in my party, only me.’ What is the legal requirement here? Can eating establishments insist on collective payment and if so, what lengths can they go to recover the money if I insist on being charged and paying individually?

This can be easily overcome, as it is in the US, where service equates to tips, by the restaurant having a system where they number each person at the table and assign the order to the person, so when it comes to payment, all they have to do is calculate the bill for each patron. Simple. That way they ensure accurate billing and payment and happy customers, who are likely to tip more and return.

Is this rocket science? I think not.

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Penny CookPenny Cook has been an early childhood educator for over 30 years. She loves to travel  – anywhere. Penny is a mother and ‘Nan Pen’, who is continuously fascinated and amazed by her two young grandchildren.  She has always wanted to live in  a tree house by the beach …..it’s never too late!! 

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Photo source: Social Archives

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Happy Little Vegemites hit 60

by Maren Rawlings

Sibylesque vegemite quote

When I was young, I loved Vegemite. It was applied so liberally to my sandwiches or sangers that I was excluded from the lunch swaps. “Eerk, she’s got too much”. My father had several tropical diseases from his war service in the Pacific Islands and New Guinea and my mother appeared to be influenced by the pre-war “health” messages in its early advertising. As with all good campaigns, this began with appeals to the women who controlled the petty (literally) cash on which households ran in the meagre days of the depression.

Sibylesque Happy Little Vegemite Video link 2

See video link to ‘A rose in every cheek’ here.

The era of emotional brainwashing began subtly. Pictures of plates of sangers surrounded by green leaves did not cut it for the exuberant post war years. A joyous jingle ran through our heads as we munched away in the allotted playground eating areas. We’re Happy Little Vegemites was our Marseilles, so that Men at Work’s “man from Brussels” could be expected to hand us a Vegemite sandwich, presumably in acknowledgement of our accent. It did not work for me incidentally and I had to remark in bad schoolgirl French, that I was not British but Australian and we grew vineyards thank you, to source some decent wine in the main square. I must have lost my down under “glow”.

It is really an addiction you know. When the spouse’s activities exiled us to the United Kingdom, I had to buy it in a 4 litre paint tin (beautifully sealed down against the six week sea voyage – where’s a chisel?). By the time we had worked our way to the bottom, the salt had absorbed the humidity and diluted it sufficiently to act like Agar agar. I rang the distributor in London. “Waddya mean it goes off?” We could grow our own antibiotics. My children with their sangers, were envied by those still convicted to school dinners (“You over there with packed lunches, put your rubbish in the bin”). You cannot food fight with a stew, easily anyway.

Sibylesque Happy Little Vegemites

Now when I look at my old love, I find I can friend it on Facebook! I have imagined many personal permutations through a long life and this was a surprise that put a whole new slant on the word “spread”. The third wave of advertising is “relationships”, apparently (after “facts” and “emotions”). Is your personal space occupied by the wholesome and worthwhile? Do you love your Vegemite? Are you personally fulfilled as it caresses your gullet? Or have you had an affair with Nutella? I was a wine snob in Belgium but I can be a yeast purist anywhere in the world, sent from my iPhone.

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Maren RawlingsMaren Rawlings is a fabulously diverse educator and music devotee. She has taught at city and country schools including a 22-year stint at MLC, Melbourne. She has lectured in psychology at RMIT University and Melbourne Uni, written Psychology textbooks and, in 2011, graduated PhD in “Humour at Work” at Swinburne University where she currently tutors.

Maren is President of the Star Chorale, a community choir and this year they sing Verdi’s Requiem with the Zelman Orchestra.

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Photo Source: TV pinterest, Tangalooma volunteers dressed as vegemite, Weekendnotes blog.

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